Find quick answers to common questions about our services, processes, and support — all in one place.
Big City Forwarders | Delivering Reliability | Driving Logistics Since 1996
Reliable, Efficient, and Nationwide Container Movement
Our team is ready to assist you with any inquiries or logistics needs — just reach out to us anytime.
At Big City Forwarders we specialize in providing reliable container haulage and transportation solutions tailored to your logistics needs. From port-to-factory factory-to-port or cross-border delivery our modern fleet and experienced drivers ensure smooth and secure container movements across Malaysia and neighboring regions.
We manage every stage of the process — from container scheduling and pickup coordination to documentation and delivery verification. Our vehicles are GPS-tracked and maintained to high safety standards ensuring on-time arrivals while minimizing operational risks. Whether you are moving dry goods refrigerated cargo or oversized shipments we deliver efficiency compliance and peace of mind.
Seamless haulage ensures the uninterrupted flow of your supply chain — reducing delays, optimizing delivery times, and keeping your operations running efficiently.
Established in 1996, Big City Forwarders brings decades of proven expertise in freight forwarding, transportation and logistics management.
Equipped with modern vehicles, bonded trucks and skilled professionals, we ensure timely and secure delivery across Malaysia.
From port operations and customs brokerage to warehousing and distribution, we provide complete logistics support under one roof.
We prioritize trust, transparency and personalized solutions — ensuring every client receives consistent, reliable service every time.
Find quick answers to common questions about our services, processes, and support — all in one place.
We handle all standard and specialized container types, including 20ft and 40ft dry containers, high cube units, open-top containers, and refrigerated (reefer) containers. For oversized or hazardous cargo, we provide customized trailer solutions and ensure full compliance with safety regulations.
Yes. Our haulage service covers both port-to-port and door-to-door delivery options. Whether your cargo needs to be moved from the port to your factory or directly to a customer site, we plan the route and schedule to match your supply chain needs efficiently.
Yes. All our vehicles are equipped with GPS tracking systems, allowing you to monitor your shipment’s location and estimated arrival time. We also provide timely updates through our customer support team for added visibility and assurance.
Absolutely. Every shipment we transport is covered by cargo insurance. This protects your goods against loss or damage during transit, ensuring you’re fully compensated in the unlikely event of an incident. Additional coverage can also be arranged upon request.
Yes, we provide cross-border transport services to Singapore and Thailand. Our team manages the necessary documentation, customs coordination, and vehicle permits to ensure smooth clearance and timely delivery across borders.
We partner with leading brands to deliver seamless, reliable, and efficient logistics solutions across industries