Find quick answers to common questions about our services, processes, and support — all in one place.
Big City Forwarders | Delivering Reliability | Driving Logistics Since 1996
International Freight Forwarding
International Freight Forwarding
Seamless global transport solutions — connecting your business to every corner of the world.
Our Services
Need Any Help?
Our team is ready to assist you with any inquiries or logistics needs — just reach out to us anytime.
About International Freight Forwarding
At Big City Forwarders we specialize in international freight forwarding solutions designed to move your cargo across borders safely efficiently and on schedule. Whether by air sea or multimodal transport our tailored services meet the unique demands of global trade — ensuring flexibility reliability and full visibility from origin to destination.
Our experienced logistics professionals handle every step of the process including cargo collection documentation customs clearance and delivery coordination. Supported by a trusted global network of carriers and agents we guarantee timely arrivals optimized costs and end-to-end shipment security — giving your business the freedom to grow without borders.
What's the benefits
Delivering seamless, cost-efficient, and reliable international shipping for businesses of all scales.
- Global coverage via air and sea routes
- Complete door-to-door logistics solutions
- Transparent and competitive pricing
- Real-time shipment tracking and updates
- Hassle-free customs clearance support
- Flexible scheduling and routing options
- Specialized handling for sensitive cargo
- Reduced transit time and costs
- Dedicated logistics support team
- Proven reliability and on-time delivery
Why Choose Us
Over Two Decades of Logistics Excellence You Can Rely On.
Over 25 Years of Industry Experience
Established in 1996, Big City Forwarders brings decades of proven expertise in freight forwarding, transportation and logistics management.
Reliable Fleet & Efficient Operations
Equipped with modern vehicles, bonded trucks and skilled professionals, we ensure timely and secure delivery across Malaysia.
Comprehensive End-to-End Solutions
From port operations and customs brokerage to warehousing and distribution, we provide complete logistics support under one roof.
Customer-Centric Service Excellence
We prioritize trust, transparency and personalized solutions — ensuring every client receives consistent, reliable service every time.
Where Halal Compliance Meets Global Logistics
Automotive
Automotive
Trusted by major automotive partners for the efficient transport of parts and equipment across Malaysia and beyond.
Manufacturing & Industrial
Manufacturing & Industrial
Expertise in managing raw materials, components, and finished goods for large-scale production and assembly industries.
Consumer Goods & FMCG
Consumer Goods & FMCG
Proven track record in handling high-volume, temperature-sensitive goods for brands like Nestlé, ensuring quality and reliability.
Maritime & Shipping
Maritime & Shipping
Extensive experience in port operations, ship agency, and cargo handling through partnerships with leading maritime companies.
Logistics & Freight Forwarding
Logistics & Freight Forwarding
Supporting freight and logistics providers with end-to-end solutions — from warehousing to international transport coordination.
Memorial & Specialty Services
Memorial & Specialty Services
Delivering specialized logistics support for sensitive and custom transportation needs, with utmost care and professionalism.
FAQ
Frequently Asked Questions
Have Any Questions?
We offer comprehensive air, sea, and multimodal freight forwarding services tailored to your cargo requirements.
Yes, we provide express and priority delivery services for urgent or high-value shipments.
Yes, our team takes care of all import/export paperwork and ensures compliance with international trade regulations.
We offer digital shipment tracking, giving clients real-time visibility throughout the entire delivery process.
Our services cater to industries such as automotive, manufacturing, FMCG, electronics, and pharmaceuticals.
Our Portfolio
Trusted by Leading Brands Across Industries
We partner with leading brands to deliver seamless, reliable, and efficient logistics solutions across industries
Distribution, Warehousing
Nestlé (Malaysia) Sdn Bhd
Big City Forwarders provides Nestlé Malaysia with bonded and temperature-controlled warehousing, efficient distribution, and reliable freight forwarding. Our solutions ensure products are delivered safely, efficiently, and on schedule, every single time.
Container Haulage & Transportation
Kossan Latex Industries (M) Sdn Bhd
We support Kossan Latex Industries with container haulage, warehousing, and customs clearance services. Our reliable logistics solutions help streamline their industrial supply chain for domestic and international deliveries.
Container Haulage & Transportation
HICOM HBPO Sdn Bhd
Big City Forwarders expertly manages logistics of automotive components for HICOM HBPO, including container haulage, warehousing, and reliable freight forwarding. Our tailored solutions ensure timely, secure, and fully coordinated deliveries to support operations.